To deliver high quality and reputable services to our partners and clients, our approach is to engage the best suited project staff for the assignment, ensure global best practices are used, and engage the client through out the whole process. We assign a Project Manager who oversees the contractual and implementation aspects, as well as ensure that deliverables from our expert teams meet internal quality standards and satisfy the client terms of reference. MDS Staff from our offices in Harare, Lusaka and Gaborone are complemented by a broad database of subject experts with whom we have successfully worked in the past. We are thus able to respond to any assignment and level of technical depth. In fact, most of our partners value the combination of international experts (who bring in global experience and practice) and local expertise (essential for understanding local policies, culture, practices as well as institutional access). In addition, we are capable of providing technical backstopping wherever and whenever required to ensure timely delivery.
Organise Our Teams
Organisational structure: We are structured to deliver maximum efficiency and effectiveness in our core business of project acquisition, business development and project management. Each of these core business areas are overseen by a department: 1) Project Acquisition; 2) Project Management; and 3) Business Development. These are supported by two specialist departments: Senior Consultants department; and the Survey Management Unit. Administrative support is provided through the Finance and Administration.
Project staffing: Our teams are driven by client specific needs ensuring the team’s qualifications, skills and knowledge are the right fit to deliver the objectives of the assignment. We believe in delivering locally adept and globally informed solutions that aim to deliver specific solutions for challenges facing implementers or questions that need to be answered around accountability and implementation. Thus depending on the client’s needs we build our teams with the following focus:
- international expertise
- regional expertise
- local expertise
- monitoring and evaluation expertise
- sectoral expertise
In any given assignment our teams provide international, regional and local knowledge and good practices in accountability and the sector. Our associated senior staff include seasoned monitoring and evaluation, project management and technical assistance experts from the African continent. An internal Senior Consultant, for which the practice area the project falls, provides technical oversight, and that the project outputs fully meet the client’s expectations. A project manager (from the Project Management department) supports the consultancy team with administrative and contractual support.